Shipping and Returns

Ordering Online with a Credit Card 
Ordering Online with Coaches Choice is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. Coaches Choice accepts valid personal, government and institutional Visa, MasterCard, American Express and Discover credit cards.
 
Standard Shipping Rates 
Our standard domestic shipping rates are $8.99 for the first item on each order and $1.49 for each additional item on each order. Shipping is generally via Fed-Ex, but may occasionally be via Priority Mail or another carrier. 

Rush Shipping Rates 
Rush shipping via Fed-Ex Priority is available on most orders for an additional charge. Please phone us toll free at 1-888-229-5745 for pricing and availability. 

International Shipping 
International shipping is available to most countries via Airmail or Global Priority service. Please contact us at info@coacheschoice.com if you need an estimated shipping charge for international service before placing your order, otherwise we will simply calculate the least expensive air delivery method and add these charges to your order. 

Shipping Times 
Orders are usually processed within 48 hours of receipt. Most customers will receive their order within 14 business days; however shipping may take longer on unusually large orders or on orders during our peak seasons. 

Sales Tax 
California residents will be billed 8.25% sales tax. 

Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt, please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 14 days of receipt of order. 

All returns/exchanges are subject to a 10% restock fee. 


There are no exchanges, returns or refunds after 30 days from receipt of order. Please contact us at info@coacheschoice.com or phone us at 1-855-855-2863 for return authorization.